Frequently Asked Questions

When we receive the claim/s they are normally processed within 1-5 business days. Once sent, payments will start appearing in your bank account within 2–4 days.

You can send your billing information either by email, mail or fax. It is completely up to you.

Again this is completely up to you. No job is too big or small for us. You can either send through one patient or you can send through a whole list of patients. Once we receive the accounts you no longer need to worry about anything.  The next step for you will be payment into your account.

Whatever suits your needs we are experienced in dealing with:

• No gap claiming
• Known gap claiming
• Billing direct to patients
• Billing to third parties such as insurers or solicitors
• Medicare bulk billing
• Veterans’ Affairs claiming

We will provide you with a monthly payment summary report as well as billing summary reports. We will also provide you with a quarterly summary report for you BAS information.

No, you are free to leave at anytime. We understand that circumstances change and we would help make your changes as smooth as possible.

At National Billing Services, we charge our clients a monthly fee of 5% of all paid accounts, during the previous month (excl. GST)

Any monies collected from National Billing Services goes straight into your account. You have access to the income you have generated straight away.